Crisis helplines and support

Crisis helplines for topics including abuse, children, disability, domestic violence, gambling, homelessness, legal, seniors and victim support.

Life-threatening or urgent situations

If you have a life-threatening or urgent situation, phone Triple Zero (000) and ask for the police, fire or ambulance depending on the type of emergency.

Emergency numbers

For non-urgent police attendance - phone 131 444.

Emergency contact numbers for all types of life-threatening emergencies - eg bushfire,  chemical spills, flood, health and medical, and terrorism.

Electricity, gas, phone and water outages

Mental health triage - phone SA Health on 13 14 65.

Crisis and suicide support

To get immediate support talk to someone now (24/7):

Beyond Blue

Kids Helpline

For kids, teens and young adults aged 5 to 25, and their parents and carers.

Lifeline Australia

Suicide Call Back Service

On this page

    Aboriginal and Torres Strait Islander people

    13YARN

    If you, or someone you know, are feeling worried or no good, connect with 13YARN on 13 92 76, 24 hours 7 days a week, and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.

    Brother to Brother

    24/7 crisis line providing support for Aboriginal men who need someone to talk to about personal issues they may be facing.

    Phone: 1800 435 799
    Website: Brother to Brother

    Resources

    Resources for Aboriginal people
    Head to Health

    KWY

    Australian Defence Force members and their families

    All-hours Support Line

    The All-hours Support Line (ASL) is a confidential telephone service for ADF members and their families that is available 24/7. The ASL is designed as a triage line, which means that it's there to help you access ADF or civilian mental health services more easily. Services that you can access include psychology, medical, social work, and chaplain services.

    Phone: 1800 628 036
    Website: Department of Defence

    Open Arms - Veterans and Families Counselling

    Provides 24/7 free anonymous counselling and support to ADF members, veterans and their families.

    Phone: 1800 011 046
    Website: openarms.gov.au

    Open Arms - Safe Zone Support

    Safe Zone Support is a free and anonymous counselling 24/7  line for all current and ex-serving ADF personnel, veterans and their families.

    Phone: 1800 142 072
    Website: openarms.gov.au/safe-zone

    Defence and Veterans Legal Service

    Free service that provides independent information and legal advice to support Australian Defence Force personnel and veterans, as well as their families, carers and supporters, to safely share their experiences with the Royal Commission into Defence and Veteran Suicide.

    Phone: 1800 33 1800
    Website:  defenceveteranslegalservice.org.au

    Carers

    Carer Gateway and Carers SA

    Carer Gateway and Carers SA offer a free counselling service for carers available 8:00 am to 5:00 pm CST Monday to Friday, except for public holidays.

    Emergency respite is available 24 hours to coordinate support to carers who are experiencing an urgent or unplanned event that temporarily restricts their ability to continue caring when no other services are available.

    Phone: 1800 422 737 for counselling and emergency respite care
    Website: carergateway.gov.au

    UnitingCare Wesley Bowden

    UnitingCare Wesley Bowden provides support for carers who are caring for an adult with a mental illness. The service is available from 9:00 am to 5:00 pm Monday to Friday, except for public holidays.

    Phone: 8245 7100
    Website:  ucwb.org.au

    Related information and services

    Respite and other support for carers

    Children and young people

    1800RESPECT

    A national sexual assault, family and domestic violence counselling line is open 24/7 for anyone who has experienced, or is at risk of, physical or sexual violence, including young people.

    Phone: 1800 737 732
    Text: 0458 737 732
    Website: 1800respect.org.au

    BlueKnot Helpline

    Staffed by trained trauma-informed counsellors, this helpline offers information, support and referral to survivors of childhood trauma and abuse, and partners, family and friends of survivors.

    Phone: 1300 657 380
    Website: blueknot.org.au

    Bravehearts

    Counselling service for child protection and child sexual abuse. The service is available between 8:00 am and  4:00 pm CST Monday to Friday.

    Phone: 1800 272 831
    Website:  bravehearts.org.au

    CAMHS Connect

    The Child and Adolescent Mental Health Service (CAMHS) is a specialist mental health service offered by the Women's and Children's Health Network.  CAMHS Connect is a referral triage service and can receive enquiries from young people, parents and carers, GPs, paediatricians, public sector and private providers, school staff, or any other person regarding referral into CAMHS. They will assist with making an appointment at the most convenient location.

    Phone: 1300 222 647 (1300 2 CAMHS)
    Website: wchn.sa.gov.au

    Child Abuse Report Line

    To report a reasonable suspicion that a child has been or is being abused or neglected phone the Child Abuse Report Line (CARL). The report line is open 24/7.

    Phone: 13 14 78
    Website: Report child abuse

    CLAN (Care Leavers Australasia Network

    Offers support to people who have grown up in orphanages, children’s homes, missions, foster care and other child welfare institutions in Australia and New Zealand.

    Phone: 1800 008 774 or 0425 204 747

    Website:  CLAN

    Crisis Care - Child protection

    If a crisis happens on a weekday between 9:00 am and 5:00 pm, contact the child’s case worker or the relevant  Department for Child Protection office.

    For after-hours response phone: 13 16 11.

    Elm Place

    Elm Place is the home of support services to people whose lives have been affected by institutional and out-of-home care as children specifically, forgotten Australians, former child migrants, forced adoption, the Stolen Generations and people affected by the Royal Commission into Institutional Responses to Child Sexual Abuse. The phone lines are available 9:00 am to 5:00 pm CST Monday to Friday, except for public holidays.

    Phone:

    Post Care: 1800 188 118
    Find & Connect: 1800 161 109
    Redress Support Services: 1800 998 187

    Website: elmplace.org.au

    Headspace

    A free and confidential telephone and chat service for young people aged 12 to 25. Qualified youth mental health professionals provide support to young people worried about their mental health or experiencing issues such as depression, bullying and isolation. T

    Website: headspace.org.au and chat online.

    Kids Helpline

    Provides confidential telephone and online counselling services to young people aged 5 to 25 years old for any reason 24/7.

    Phone: 1800 551 800
    Website: kidshelpline.com.au and chat online

    Parent Helpline

    The Women's and Children's Health Network (WCHN) Parent Helpline provides telephone information and support for parents of children under the age of 12. The service is available 24/7.  Calls received between 7:15 am to 9:15 pm CST will be answered by local Parent Helpline staff; calls received outside these hours will be automatically redirected to the national healthdirect helpline.

    Phone: 1300 364 100
    Website: cafhs.sa.gov.au

    Related information and services

    Reporting child abuse - Department for Child Protection

    Parenting and child health services - SA Health

    Crisis accommodation and homelessness

    Domestic Violence Crisis Line

    The Domestic Violence Crisis Line is a 24/7 crisis counselling support and referral for women and children to safe accommodation.

    Phone: 1800 800 098
    Website: womenssafetyservices.com.au

    Homeless Connect SA

    Homeless Connect SA, is a 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia. Available anytime as a free call to help you find information and a direct referral to homelessness services.

    Phone: 1800 003 308
    Website: homelessconnectsa.org

    See someone sleeping rough

    If you see someone sleeping rough in the Adelaide CBD or surrounding parklands use Street Connect to refer someone you've seen sleeping rough in the Adelaide CBD or surrounding parklands

    Related information and services

    Homelessness service provider directory

    Help in crisis situations

    Extreme weather response for people sleeping rough

    Culturally and linguistically diverse communities (CALD)

    Death and bereavement

    Organisations across the state, that specifically provide bereavement counselling, are available through the SA Community website.

    Griefline - phone 1300 845 745 for support Monday to Friday and 24/7 online forums.

    Road trauma support

    Disability

    National Disability Abuse and Neglect Hotline

    The National Disability Abuse and Neglect Hotline provides support to you or someone you may care for to report abuse and neglect of people with disabilities. The hotline is available from 8:00 am to 6:30 pm CST Monday to Friday, except on Australian national public holidays.

    Phone: 1800 880 052
    Website: Australian Government

    SA Abuse Prevention Phone Line

    Call the SA Abuse Prevention Phone Line during business hours Monday to Friday, except on public holidays if you are concerned about yourself or someone you know who is at risk of, or experiencing, abuse by someone they should be able to trust.

    The service is available to vulnerable adults:

    • aged 65 years and over
    • Aboriginal or Torres Strait Islander people, aged 50 years and over
    • adults living with a disability.

    Phone: 1800 372 310
    Website: SA  Abuse Prevention Phone Line - SA Health

    BlueKnot Helpline

    National disability counselling and referral service.

    Phone: 1800 421 468
    Website: blueknot.org

    Related information and services

    Disability medical support

    Intellectual disability and mental illness

    Victims of Crime South Australia - Disability and mental health services

    Domestic and family violence and sexual assault services

    Children and young people

    1800RESPECT

    A national sexual assault, family and domestic violence counselling line is open 24/7 for anyone who has experienced or is at risk of, physical or sexual violence, including young people.

    Phone: 1800 737 732
    Text: 0458 737 732
    Website: 1800respect.org.au

    Kids Helpline

    Provides confidential telephone and chat counselling services to young people aged 5 to 25 years old for any reason 24/7.

    Phone: 1800 551 800
    Website: kidshelpline.com.au and chat online

    Men

    1800RESPECT

    A national sexual assault, family and domestic violence counselling line is open 24/7 for anyone who has experienced or is at risk of, physical or sexual violence, including young people.

    Phone: 1800 737 732
    Text: 0458 737 732
    Website: 1800respect.org.au

    MensLine Australia

    The MensLine Australia 24/7 counselling service provides help to men to manage conflict and anger, relationship issues and violence in the home.

    Phone:  1300 78 99 78
    Website: mensline.org.au and chat online and video chat

    No to Violence

    A 24/7 men's counselling service working with men who use family violence to change their abusive and violent behaviour.

    Phone: 1300 766 491
    Website: ntv.org.au and chat online

    Women

    1800RESPECT

    A national sexual assault, family and domestic violence counselling line is open 24/7 for anyone who has experienced or is at risk of, physical or sexual violence, including young people.

    Phone: 1800 737 732
    Text: 0458 737 732
    Website: 1800respect.org.au

    Domestic Violence Crisis Line

    The Domestic Violence Crisis Line is a 24/7 crisis counselling support and referral for women and children to safe accommodation.

    Phone: 1800 800 098
    Website:  womenssafetyservices.com.au

    Legal support

    Legal Services Commission of South Australia

    The Legal Services Commission provides free preliminary information, advice and referrals. The legal chat and phone service are available from 9:00 am to 4:30 pm CST Monday to Friday, except for public holidays. The 24Legal web portal provides information on several legal topics to help you find answers to your questions.

    Phone:1300 366 424
    24Legal: 24legal.lsc.sa.gov.au
    Website: lsc.sa.gov.au

    Women's Domestic Violence Court Assistance Service

    The Women’s Domestic Violence Court Assistance Service is a specialist legal service providing support to women affected by domestic and family violence operated by the Legal Services Commission primarily relating to helping women apply for intervention orders and ending tenancy agreements. The service is available between 9:00 am and 5:00 pm CST Monday to Friday.

    Phone: 1800 246 642
    Website: wdvcas.lsc.sa.gov.au

    Women's Legal Service

    The Women's Legal Service provides free legal advice, assistance, referrals and representation to women. The advice helpline is open from 10:00 am to 4:00 pm CST Monday, Tuesday, Thursday and Friday.

    Phone: 1800 816 349
    Website: Women's Legal Service (SA)

    Sexual assault

    1800RESPECT

    A national sexual assault, family and domestic violence counselling line is open 24/7 for anyone who has experienced or is at risk of, physical or sexual violence, including young people.

    Phone: 1800 737 732
    Text: 0458 737 732
    Website: 1800respect.org.au

    Bravehearts

    Information, advice and support for child sexual abuse survivors and their families.

    Phone:  1800 272 831
    Website:  bravehearts.org.au

    Full Stop Australia

    National  violence and abuse trauma counselling and recovery service.

    Phone: 1800 385 578
    Website:  fullstop.org.au 

    Lifeline

    Phone: 13 11 14
    Text:  0477 13 11 14
    Website: chat online and Lifeline Australia website

    Men's Referral Service

    Support for men to change their behaviour.

    Phone: 1300 766 491
    Website:  https://ntv.org.au/mrs

    Yarrow Place

    Yarrow Place Rape and Sexual Assault Service includes a 24/7 crisis response service for anyone aged 16 years and over at the time of the sexual assault. This includes support from a social worker, medical care by a doctor or nurse and collection of forensic evidence for people considering legal action.

    Phone: 1800 817 421
    Website: Yarrow Place - SA Health

    Related information and services

    Victims of Crime South Australia - Sexual assault support services

    Victim Support Services

    Victim support services provide crisis accommodation and support to people affected by domestic and family violence and institutional child abuse.

    Phone: 1800 842 846
    Website: victimsa.org

    Related information and services

    Domestic and family violence and sexual assault support services

    Financial

    Affordable SA

    Affordable SA is operated by the Salvation Army and can provide financial counselling, mental health support and material assistance. The service is available from 9:30 am to 8:00 pm CST Monday to Thursday and 9:30 am to 4:30 pm CST Friday, except for public holidays.

    Phone: 1800 025 539
    Website: affordablesa.com.au

    Emergency Financial Assistance Program

    Department of Human Services - Emergency Financial Assistance Program is a free confidential service for people experiencing financial difficulties anywhere across the state.

    Eligible clients can receive food parcels, supermarket vouchers, referral to Foodbank SA or assistance with other costs of living concerns.

    Mob Strong Debt Helpline

    Tackling credit, debt and insurance matters for Aboriginal peoples.

    Phone: 1800 808 488
    Website: financialrights.org.au 

    Moneysmart.gov.au

    Financial counselling is a free and confidential service offered by community organisations, community legal centres and some government agencies.

    Website: moneysmart.gov.au

    Small business debt helpline

    Help with small business finance, debts, negotiating and counselling.

    Phone: 1800 413 828
    Website and online chat: sbdh.org.au

    National Debt Helpline

    The free National Debt Helpline is open from 9:30 am to 4:30 pm AEST, Monday to Friday. When you call, you'll be transferred to the service in SA.

    Phone: 1800 007 007
    Website: ndh.org.au

    Related information and services

    Concessions and grants - Financial aid

    Seniors - Financial advice and counselling

    Food and necessities

    Emergency Financial Assistance Program

    Department of Human Services - Emergency Financial Assistance Program is a free confidential service for people experiencing financial difficulties anywhere across the state.

    Eligible clients can receive food parcels, supermarket vouchers, referral to Foodbank SA or assistance with other costs of living concerns.

    Ask Izzy

    Ask Izzy can help you to find the services you need, now and nearby. It's free and anonymous, and you can search over 360,000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more. Locate a relief service near you.

    Affordable SA

    Affordable SA is operated by Salvation Army and can provide financial counselling, mental health support and material assistance. The service is available from 9:30 am to 8:00 pm CST Monday to Thursday and 9.30 am to 4.30 pm CST Friday, except for public holidays.

    Phone: 1800 025 539
    Website: affordablesa.com.au

    Gambling

    Gambling help online

    Gambling help online provides http://www.gamblinghelponline.org.au/free 24/7 phone and chat support, information and counselling service for anyone with a gambling problem.

    Phone: 1800 858 858
    Website: gamblinghelponline.org.au and chat online
    Website: problemgambling.sa.gov.au

    Related information and services

    Help with problem gambling

    Health issues

    healthdirect

    healthdirect is a government health service providing free 24/7 guidance on your symptoms and advice on what to do - whether you should see a local GP, manage the condition at home, or go to an emergency department.

    Phone: 1800 022 222
    Website: healthdirect.gov.au

    Alcohol and drugs

    Al-Anon

    Counselling and support groups for friends and family of alcoholics.

    Phone: 1300 252 666
    Website: al-anon.org.au

    Alcohol & Drug Counselling Online

    Alcohol & Drug Counselling Online provides a confidential 24/7 chat service with a qualified drug and alcohol counsellor.

    Website: counsellingonline.org.au and chat online

    Alcohol and drug information service

    Alcohol and drug information service (ADIS) is a state-wide confidential telephone counselling, information and referral service for the general public, concerned family and friends, students and health professionals. The service is run by Drug and Alcohol Services South Australia and is available from 8:30 am to 10:00 pm CST, every day.

    Phone: 1300 13 1340
    Website: ADIS - SA Health

    Alcoholics Anonymous

    Alcoholics Anonymous (AA) provides a 24/7 free support service and information about AA meetings.

    Phone: 1300 222 222
    Website: aa.org.au

    Family Drug Support Australia

    Family Drug Support Australia offers a 24/7 support phone line for families and friends of people using drugs and alcohol.

    Phone: 1300 368 186
    Website:  fds.org.au

    Mobile Assistance Patrol

    Mobile Assistance Patrol (MAP) transports individuals within the CBD who are vulnerable, under the influence of alcohol and other drugs, and at risk of harm or being involved in anti-social behaviour, minimising contact with the justice system.  MAP operates between 4:00 pm and midnight CST, every day. The service is provided by the Aboriginal Sobriety Group.

    Phone: 0411 474 368
    Website: MAP

    National Alcohol and Other Drug Hotline

    24/7 information, counselling support and referrals.

    Phone: 1800 250 015

    Clean needle program

    Provides a range of services including the provision of sterile needles and syringes, sharps disposal containers and disposal facilities, information, education, and referral for people who inject drugs.

    Phone: 1300 13 1340
    Website: ADIS - SA Health

    Related information and services

    Alcohol, tobacco and other drugs

    COVID-19

    Related information and services

    COVID-19 health information - SA Health

    Eating disorders

    Get support for eating disorders and body image issues from the Butterfly Foundation.

    Phone: 1800 33 4673
    Website: butterfly.org.au and chat online

    Mental health and wellbeing

    Mental Health Emergency Triage Service

    For assistance in a mental health emergency, contact the mental health triage service available 24/7.

    Phone: 13 14 65

    Related information and services

    SA Mental Health Services - SA Health

    Head to Health

    Wellbeing SA

    Sexual health

    SHINE SA

    Talk to a SHINE SA nurse on the Sexual Healthline Monday to Friday 9:00 am to 12:30 pm CST about your sexual and reproductive health and relationship wellbeing.

    Phone: 8300 5300
    Website: shinesa.org.au

    Related information and services

    Disability - Sexuality and sexual health

    Smoking

    Quit

    Quit provides a phone and online service to help you stop smoking. Available 7:00 am to 8:00 pm Monday to Friday CST, except for public holidays.

    Phone: 13 78 48
    Website:  quit.org.au

    Legal help

    Legal Services Commission of South Australia

    The Legal Services Commission provides free preliminary information, advice and referrals. The legal chat and phone service are available from 9:00 am to 4.30 pm CST  Monday to Friday except for public holidays. The 24Legal web portal provides information on a number of legal topics to help you find answers to your questions.

    Phone: 1300 366 424
    24Legal: 24legal.lsc.sa.gov.au
    Website: lsc.sa.gov.au and chat online

    Defence and veterans legal service

    Free service that provides independent information and legal advice to support Australian Defence Force personnel and veterans, as well as their families, carers and supporters, to safely share their experiences with the Royal Commission into Defence and Veteran Suicide.

    Phone: 1800 33 1800
    Website:  defenceveteranslegalservice.org.au

    Women's Legal Service

    The Women's Legal Service provides free legal advice, assistance, referrals and representation to women. The advice helpline is open from 10:00 am to 4:00 pm CST Monday, Tuesday, Thursday and Friday.

    Phone: 1800 816 349
    Website: Women's Legal Service (SA)

    Related information and services and services

    Aged Rights Advocacy Service

    Senior's rights

    Victims of Crime South Australia - Legal supports

    Where to get free legal advice

    Lesbian, gay, bisexual, trans and intersex (LGBTI) people

    Headspace

    A free and confidential telephone and chat service for young people aged 12 to 25. Qualified youth mental health professionals provide support to young people worried about their mental health or experiencing issues such as depression, bullying and isolation. The phone line is open from 11:30 am and 7:30 pm CST, every day.

    Phone: 1800 650 890
    Website: headspace.org.au and chat online

    QLife

    QLife services are free and include both telephone and chat support, delivered by trained LGBTI community members across the country - phone or web chat counselling service for LGBTI people, families and friends from 3:00 pm to midnight, every day.

    Phone: 1800 184 527
    Website:  qlife.org.au and chat online

    SHINE SA

    Talk to a SHINE SA nurse on the Sexual Healthline Monday to Friday 9:00 am to 12.30 pm CST about your sexual and reproductive health and relationship wellbeing.

    Phone: 8300 5300
    Website: shinesa.org.au

    Related information and services

    LGBTIQA+ support - Uniting Communities

    Trans Health South Australia

    Men

    1800RESPECT

    A national sexual assault, family and domestic violence counselling line open 24/7 for anyone who has experienced, or is at risk of, physical or sexual violence, including young people.

    Phone: 1800 737 732
    Text: 0458 737 732
    Website: 1800respect.org.au

    MensLine Australia

    The MensLine Australia 24/7 counselling service provides help to men to manage conflict and anger, relationship issues and violence in the home.

    Phone:  1300 78 99 78
    Website: mensline.org.au and chat online and video chat

    No to Violence

    A 24/7 men's counselling service working with men who use family violence to change their abusive and violent behaviour.

    Phone: 1300 766 491
    Website: ntv.org.au and chat online

    Don't become that man

    Early intervention and prevention programs for men who have concerns about their current controlling behaviour, and even more concerns about how that behaviour might escalate to violence.

    Phone: 1300 24 34 13
    Website:  Mens Support Line | Don't Become That Man

    Parents and families

    Child Abuse Report Line

    To report a reasonable suspicion that a child has been or is being abused or neglected phone the Child Abuse Report Line (CARL). The report line is open 24/7.

    Phone: 13 14 78
    Website: Report child abuse

    Family Relationship Advice Line

    The Family Relationship Advice Line is a national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that assist.

    Phone: 1800 050 321
    Website: Family Relationships

    Parent Helpline

    The Child and Family Health Service (CAFHS) Parent Helpline provides telephone information and support for parents of children under the age of 12. The service is available 24/7. Calls received between 7:15 am to 9:15 pm CST will be answered by local Parent Helpline staff; calls received outside these hours will be automatically redirected to the national healthdirect helpline.

    Phone: 1300 364 100
    Website: Parent helpline 

    Perinatal Anxiety and Depression Australia (PANDA)

    PANDA provides support to expecting and new mums and dads.

    Phone: 1300 726 306
    Website: panda.org.au

    Relationships Australia South Australia

    Relationships Australia provides support services for family and domestic violence, family relationships, post-separation and gambling. Phone during business hours.

    Phone 1300 364 277 or 1800 182 325 (country callers)
    Website: Relationships Australia SA

    Racism

    13YARN

    Connect with 13YARN on 13 92 76, 24 hours 7 days a week, and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.

    All Together Now

    How to report racism or racial discrimination.

    Website: Reporting racism

    Call it out

    Report  incidents of racism and discrimination towards First Nations Peoples.

    Website: Call it out

    Ethi-call

    Book a call with the Ethics Centre to get free independent help.

    Website: The Ethics Centre

    Report abuse and neglect

    Aged care complaints and feedback

    My Aged Care provides a Contact us online tool and telephone service to help you get help about Australian Government-funded aged care services including making a complaint.

    Phone: 1800 200 422
    Website: myagedcare.gov.au/contact-us

    The Aged Care and Quality and Safety Commission provides a free service for anyone to raise a concern or make a complaint about the quality of care or services provided to people receiving Australian Government-funded aged care. These may be aged care services people are receiving for help in their home or in an aged care home.

    Phone:1800 951 822
    Website: Aged Care Quality and Safety Commission

    Child Abuse Report Line

    To report a reasonable suspicion that a child has been or is being abused or neglected phone the Child Abuse Report Line (CARL). The report line is open 24/7.

    Phone: 13 14 78
    Website: Report child abuse

    National Disability Abuse and Neglect Hotline

    The National Disability Abuse and Neglect Hotline provides support to you or someone you may care for to report abuse and neglect of people with a disability.

    Phone: 1800 880 052
    Website: Australian Government

    SA Abuse Prevention Phone Line

    Call the SA Abuse Prevention Phone Line during business hours Monday to Friday, except on public holidays if you are concerned about yourself or someone you know who is at risk of, or experiencing, abuse by someone they should be able to trust.

    The service is available to vulnerable adults:

    • aged 65 years and over
    • Aboriginal or Torres Strait Islander people, aged 50 years and over
    • adults living with a disability.

    Phone: 1800 372 310
    Website: SA  Abuse Prevention Phone Line - SA Health

    Regional counselling

    Regional Access

    Regional Access provides free professional telephone and chat counselling 24/7 for people 15 years and older living or working in regional South Australia.

    Phone: 1300 032 186
    Website: saregionalaccess.org.au and chat online

    Road trauma

    Road Trauma Support Team for South Australia

    Counselling and support for those affected by road trauma. Available during business hours.

    Phone: 0400 705 066
    Website: roadtraumasupportsa.com.au

    Road trauma support

    Seniors

    1800ELDERHelp

    1800 ELDERHelp is the national elder abuse phone line. 1800ELDERHelp automatically redirects callers seeking information or advice on elder abuse to their state or territory phone line service.

    Phone: 1800 353 374

    Aged care complaints and feedback

    My Aged Care provides a Contact us online tool and telephone service to help you get help about Australian Government-funded aged care services including making a complaint.

    Phone: 1800 200 422
    Website: myagedcare.gov.au/contact-us

    The Aged Care and Quality and Safety Commission provides a free service for anyone to raise a concern or make a complaint about the quality of care or services provided to people receiving Australian Government-funded aged care. These may be aged care services people are receiving for help in their home or in an aged care home.

    Phone:1800 951 822
    Website: Aged Care Quality and Safety Commission

    SA Abuse Prevention Phone Line

    Call the SA Abuse Prevention Phone Line during business hours Monday to Friday, except on public holidays if you are concerned about yourself or someone you know who is at risk of, or experiencing, abuse by someone they should be able to trust.

    The service is available to vulnerable adults:

    • aged 65 years and over
    • Aboriginal or Torres Strait Islander people, aged 50 years and over
    • adults living with a disability.

    Phone:1800 372 310
    Website: SA  Abuse Prevention Phone Line - SA Health

    Related information and services

    Aged Rights Advocacy Service

    Help and advice for seniors

    Senior's rights

    Translating and interpreting

    Translating and Interpreting Service

    The Translating and Interpreting Service (TIS) is available to any individual or organisation in Australia, enabling non-English speakers to independently access services and information over the phone.

    Phone: 13 14 50
    Website: Immediate phone interpreting

    Interpreting and Translating Centre

    The Interpreting and Translating Centre (ITC) provides qualified and experienced interpreters to assist with two and three-way phone interpreting.

    Phone: 1800 280 203
    Website: translate.sa.gov.au

    Victim support

    rebuild - Counselling for Victims of Crime

    Managed by Relationships Australia South Australia, rebuild provides trauma-based counselling and peer support to adult and child victims of crime as they move through the criminal justice process. The service is available from 9:00 am to 5:00 pm Monday to Friday, except for public holidays.

    Phone: 1800 310 310
    Website: Relationships Australia South Australia

    Victim Support Services

    Victim support services provide support to people affected by domestic and family violence and institutional child abuse. Phone during business hours.

    Phone: 1800 842 846
    Website: www.victimsa.org

    Related information and services

    Victims of Crime South Australia  - Support services

    Women

    1800RESPECT

    A national sexual assault, family and domestic violence counselling line is open 24/7 for anyone who has experienced or is at risk of, physical or sexual violence, including young people.

    Phone: 1800 737 732
    Text: 0458 737 732
    Website: 1800respect.org.au

    Domestic Violence Crisis Line

    The Domestic Violence Crisis Line is a 24/7 crisis counselling support and referral for women and children to safe accommodation.

    Phone: 1800 800 098
    Website: womenssafetyservices.com.au

    Perinatal Anxiety and Depression Australia (PANDA)

    PANDA provides support to expecting and new mums and dads.

    Phone: 1300 726 306
    Website: panda.org.au

    Women's Information Service

    The Women's Information Service provides information to South Australian women on family relationships, domestic violence, sexual assault, health and wellbeing and accommodation and housing issues. The phone line operates between 9:00 am and 5:00 pm CST Monday to Friday, excluding public holidays.

    Phone: 8303 0590 or 1800 188 158
    Website: Women's Information Service

    Related information

    To find out what help is available from the government, non-government and community services in South Australia use the SA community information directory.


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    Page last updated 23 September 2024

    Provided by:
    Government of South Australia
    URL:
    https://www.sa.gov.au/topics/emergencies-and-safety/crisis-helplines-and-support
    Last Updated:
    23/09/24
    Printed on:
    21/12/24
    Copyright statement:
    SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2024
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