South Australian driver's licence details may be exposed through a data breach or if you are a victim of identity theft.
If your SA driver's licence details have been exposed, you may need to replace your licence card.
It is recommended that you only replace your licence if both your driver's licence number and card number were exposed.
When you replace your licence card, your licence number will remain the same but your card number will change. The card number is a unique security number on the back of your driver's licence. It is needed to pass a Document Verification Service (DVS) check.
Replace online
You can replace your licence and get a new card number online if you have a mySAGOV account.
Fee: $20
What happens next
Once your request has been processed, a new card will be posted to you.
Your licence with its new unique card number will also be immediately available digitally on the mySAGOV app.
Document Verification Service (DVS) checks
A DVS check is used by institutions such as banks to verify a person's identity.
When verifying a driver's licence, the DVS requires both the driver's licence number and the card number to be provided.
Replacing your licence and thereby changing the card number protects you from any unauthorised DVS checks using the old licence card’s information.
If your licence has been replaced or renewed since the licence details were provided to the organisation that has suffered a data breach, you may not need to replace your driver's licence.
Changing your driver's licence number
If you prefer to change both your driver's licence number and your card number, you can apply to change your licence number.
Complete the change of licence form
You'll need to take the form to a Service SA centre along with evidence that your personal details have been compromised.
Need help?
Related information
On this site
Replace a lost driver's licence card
Other websites
Visit IDCARE if you have been affected by a data breach and need additional support.
