Apply for a Companion Card

A Companion Card is for people with significant and permanent disability.

When a cardholder buys a ticket at participating venues and activities, their companion or carer will be given free entry.

Already have a Companion Card? Find out what happens next

  1. Step 1

    Check if you're eligible

    You can apply for Companion Card if:

    • you live in South Australia or reside here under a valid visa
    • you have a lifelong severe or profound disability
    • due to your disability you are unable to participate at all venues and activities without significant attendant care for mobility, communication, self-care, and planning.

    Attendant care means significant assistance with activities where the use of aids, equipment, or alternative strategies do not enable you to carry out these activities independently. It does not include your companion providing only social company or reassurance.

    The Companion Card is not issued to every person who has a disability.

    Medical indicators for Companion Card eligibility

  2. Step 2

    Download the application form

    Download the Companion Card - application form (2.3 MB PDF) or phone 1800 667 110 and ask for a form to be sent to you.

  3. Step 3

    Fill in the form and attach your photo and documents

    You must provide:

    • copies of supporting documents, eg formal reports or assessments such as:
      • IQ test
      • Childhood Autism Rating Scale (CARS) or Diagnostic and Statistical Manual of Mental Disorders (DSM V) scores
      • psychological assessments
      • visual acuity readings
    • one passport quality photo of your head and shoulders, with a plain background.

    This picture will go on your Companion Card. You can take the photo yourself or you can get this type of photo at a post office for a cost.

  4. Step 4

    Get your form and photo signed by your health professional or registered NDIS service provider

    They will need to sign the back of your photo and complete and sign parts of the application form.

    They can attach additional evidence or documentation to the application.

  5. Step 5

    Submit your application

    Post your application to:

    SA Companion Card
    Reply Paid 292
    Adelaide SA 5001

    You don't need a postage stamp.

What happens next

Find out where and how to use your Companion Card.

Free MLAK for Companion Card holders

Companion Card holders can get a free Master Locksmiths Access Key (MLAK).

This key gives you 24-hour access to dedicated public facilities that are fitted with the MLAK lock, eg accessible toilets, Changing Places facilities, and adaptive playground equipment.

Order a free MLAK - Master Locksmiths Association

Contact

SA Companion Card

Phone: 1800 667 110

Email: DHSCompanionCard@sa.gov.au

Interpreting and translating

Phone 1800 280 203 for the Interpreting and Translating Centre (ITC) to arrange an on-site or telephone interpreter, or to have a document translated.


Related information

Other websites

Changing Places

Find a registered provider - NDIS

Master Locksmiths Association Key - Master Locksmiths Association

Photo requirements for passport photos - Department for Foreign Affairs and Trade


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Page last updated 2 January 2025

Provided by:
Department of Human Services
URL:
https://www.sa.gov.au/topics/care-and-support/disability/companion-card/apply-for-a-companion-card
Last Updated:
02/01/25
Printed on:
03/01/25
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2025
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