Medical heating and cooling concession

The Medical Heating and Cooling Concession helps South Australians on a fixed or low income who have a clinically verified medical condition which requires the frequent use of heating or cooling in the home to prevent the severe worsening of their condition.

The current concession amount is $274.85 a year.

The concession is indexed each financial year and is available in addition to the energy concession.

How to apply

  1. Step 1

    Check if you're eligible

    To be eligible you must:

    • live at the address on the application form
    • have, or be the parent or legal guardian of, a child who has a qualifying medical condition requiring cooling or heating to prevent severe worsening of their condition
    • provide certification from your medical specialist or general practitioner that the medical condition is severely worsened by hot or cold weather
    • use an air conditioning unit at that address to meet your medical heating and cooling requirements
    • be financially responsible for the full or part payment of the energy bill
    • have an eligible concession card or Centrelink payment
  2. Step 2

    Download the application form

    Download the Medical Heating and Cooling Concession - application form (311.7 KB PDF) or phone 1300 735 350 and ask for a form to be sent to you.

  3. Step 3

    Complete the form with your medical practitioner

    Complete and sign the application form with your medical practitioner.

    Medical Heating and Cooling Concession clinical guidelines (120.2 KB PDF)

  4. Step 4

    Submit your application

    Scan and email the form to MHC@sa.gov.au

    Processing delays will apply to applications received by post.

Contact

Email

Phone

Medical Heating and Cooling line - 1300 735 350
ConcessionsSA Hotline - 1800 307 758

Interpreting and translating

Call 1800 280 203 to arrange an onsite or telephone interpreter or to have a document translated, through the Interpreting and Translating Centre (ITC).


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Provided by:
Department of Human Services
URL:
https://www.sa.gov.au/topics/care-and-support/concessions/health-concessions/medical-heating-and-cooling-concession
Last Updated:
01/07/24
Printed on:
16/04/25
Copyright statement:
SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2025
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