Higher than usual call volumes
We're experiencing high call volumes, that may result in longer wait times.
We understand your application is important and we appreciate your patience while we respond to enquiries as quickly as we can. Before contacting us, you can:
- Find information on screenings or apply for a check on these pages.
- Check your application status or apply in the screening portal.
- If you’re from an organisation acting on behalf of an employee or volunteer, check their application status on the organisation portal.
- Avoid making repeated calls or sending more than one email, as this may lead to more delays.
- Find out if you need a check:
