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Transport, travel and motoring

Payment help

On this page you will find information about: 

Payment details
Credit card number and expiry dates
Card verification value (CVV)
Reference number
Print list
View a listed transaction
Clicking on Finish
Who to contact for support

Payment details

The payment details screen displays the amount that you need to pay.

General public

You can pay for the transactions you have completed using a credit card. We accept payments by Visa and MasterCard.

To make your payment:
  1. enter the credit card number, expiry date and CVV 
  2. click Next > on the bottom right side of the screen.
The card details will be securely processed and your reference number will be displayed on the following screen. 

Delegates 

For delegates, the payment method available is determined by the Registrar and may include direct debit or credit card.

The payment method or options available to you are displayed on this screen.

Credit card number and expiry dates

  • Enter the credit card number into the correct field. 
  • Enter the four digit credit card expiry date into the correct field. 

Card verification value (CVV)

For your safety and security, our credit card processing server requires that you enter your card verification value into the CVV field.

 

Visa or Mastercard

If you are using a Visa or Mastercard, the card verification value or CCV is the last three digits of the number that appears on the back of your card.


Reference number

The reference number is a unique number assigned as evidence that the payment and transaction has been successfully completed.

It's recommended that you retain this number for future reference.

Print list

The print list screen displays your reference number and lists the transactions that you've completed and paid for.

You can view each transaction listed and in some cases you may also be given the option to print a receipt or document. If you experience problems during printing, you can reprint a receipt or document.

Once you've completed viewing or printing each transaction listed you can click on Finish on the bottom right side of the screen and you'll be returned to the home page.

View a listed transaction

To view a transaction from the list
  • click on View if it's displayed next to the transaction 
  • or, if this option is not available, click on the transaction name. 
The transaction details will display in a new window and you cannot modify any of the details.

Clicking on Finish

When you click on Finish you'll be returned to the home page. Only press Finish once you've:
  1. completed the printing of all documents
  2. recorded the reference number 
  3. finished viewing the transaction details. 

Who to contact for support

If you cannot find the answer to your problem on this page, or need more information, phone help desk on 13 10 84.


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