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Housing, property and land

Paying Housing SA accounts

Payments can not be made at Housing SA offices. On this page you will find out about:

Paying directly from a Centrelink or Department of Veterans’ Affairs income
Paying at the post office
B-Pay
B-Point
Direct debit
Paying at a Service SA customer service centre
Salary sacrifice

Paying directly from a Centrelink or Department of Veterans’ Affairs income

This system deducts payments automatically from your Centrelink or Department of Veterans’ Affairs income each week or fortnight. It is the preferred payment method for people receiving an income from Centrelink or the Department of Veterans’ Affairs.

Setting up direct payments

To set up payments directly from your income complete either a Centrelink easy pay deduction form (PDF 126KB) or a Veterans’ Affairs easy pay deduction form (PDF 98KB) and return it to Housing SA. For an alternative version of these documents contact Housing SA.

It can take up to two weeks for any changes, including setting up and cancelling deductions, to take effect. A letter will be sent to let you know when these have been processed.

Changing payments

To change a deduction from Centrelink or Department of Veterans’ Affairs complete an easy pay modification form (PDF 105KB) and return it to Housing SA.

Cancelling payments

To cancel a deduction from Centrelink or Department of Veterans’ Affairs complete and return a cancellation of payment method form (PDF 986KB) and return it to Housing SA. For an alternative version of this document contact Housing SA.

All forms and fact sheet can be posted to you. Completed forms can be lodged at any Housing SA office or by post.

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Paying at the post office

You can pay at any South Australian post office using a Housing SA payment card or your customer number.

You can request a Housing SA payment card online to have a card posted out to you.

To make payments at an interstate post office, add 933 to the start of your customer number.

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B-Pay

Contact your bank or financial institution to make payments from your cheque, credit, savings, debit or transaction account. More information is available on the B-Pay website.

If a debt with Housing SA is passed on to the debt collection agency Australian Recoveries Limited, a transaction fee will apply when making a credit card payment.

Reference number: use your Housing SA customer number.
Housing SA Biller Code: 78683.

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B-Point

Payments can be made at any location with a B-Point logo or a Commonwealth Bank outlet.

Reference number: use your Housing SA customer number.
Housing SA Biller Code: 35400.

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Direct debit

Complete and return a Housing SA direct debit form (PDF 2MB). All direct debit payments are processed on Thursdays. For an alternative version of this document contact Housing SA.

Making changes

To change a direct debit payment, complete a direct debit modification form (PDF 105KB) and return it to Housing SA. For an alternative version of this document contact Housing SA.

Cancelling a direct debit

To cancel a direct debit payment, complete a cancellation of payment method form (PDF 98KB). Return the form to Housing SA earlier than 5pm on the Tuesday before your payment is due to be deducted. For an alternative version of this document contact Housing SA.

All forms and fact sheet can be posted to you. Completed forms can be lodged at any Housing SA office or by post.

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Paying at a Service SA customer service centre

Payments can be made at any Service SA customer service centre by cash, cheque or with a debit card using your customer number.

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Salary sacrifice

Payments made through salary sacrifice should be organised through your employer. Housing SA details:

Name: South Australian Housing Trust
Bank: Westpac Banking Corporation, Adelaide Branch
BSB: 035-502
Account number: 130147

Quote your customer number which should be eight digits long. If it is less than eight digits, add enough zeros to the start of your customer number so that it's eight digits long. For example, if your customer number is 222 you would enter it as 00000222.

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