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Emergency, safety and infrastructure

Crisis helplines

On this page:

Emergency services  
Aboriginal services  
Alcohol and drugs  
Children and youth  
Crisis counselling  
Families  
Multicultural services  
Protection and safety  

Emergency services

  1. phone 000
  2. ask for police, fire or ambulance depending on the type of emergency.

Text call emergency - TTY or ASCII

Phone 106 for the emergency relay service.

If you have an emergency and you need to use the TTY (teletypewriter) or a computer modem to make phone calls, call the national relay service to reach emergency services.

Additional contacts

Police assistance - phone 131 444

Crime Stoppers - phone 1800 333 000

National Security Hotline - phone 1800 123 400

SES emergency contact - phone 132 500

Fire bans and restrictions (CFS) - phone 1300 362 361 

SA coastal, land, weather and flood warnings - phone 1300 659 215

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Aboriginal services

Aboriginal Sobriety Group Mobile Assistance Patrol (MAP) - phone 8223 4063 - mobile 0411 474 368
The Mobile Assistance Patrol transports people under the influence of alcohol or other drugs to places of safety and support. Service available 7 days a week, 6PM–4AM.

Nunga Miminis Shelter - phone 8223 2200 (phone and TTY) - after hours, phone Crisis Care on 13 1611
Support and emergency accommodation for Aboriginal women and children who are victims of domestic violence. Service available 9AM–5PM Monday–Friday.

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Alcohol and drugs

Al-Anon and Alateen - phone 8231 2959
Support for people affected by the alcohol problems of relatives or friends.

Alcoholics Anonymous - phone 8346 3255
Counselling and support if you have an alcohol problem.

Alcohol and Drug Information Service - phone 1300 13 1340
Counselling service for people with drug and alcohol problems and their family and friends.

Nar-Anon - phone 8272 8228
Support for people affected by the drug problems of relatives or friends.

Narcotics Anonymous - phone 8231 4233
Support group for people with drug problems.

Poisons Information Centre - phone 13 11 26
Emergency medical advice on what to do if someone has swallowed or been exposed to a poison, whether by accident or intentionally.

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Children and youth

Kids Help Line - phone 1800 551 800
Anonymous and confidential telephone counselling for people aged 5–18 years.

Child Abuse Report Line - phone 13 14 78
Reporting of suspected child abuse.

Parent Help Line - phone 1300 364 100
Information and support on health, behaviour, development and parenting for parents and carers of 0–12 year olds.

Youth Call - phone 8277 4400
Counselling service for people with drug and alcohol problems and their family and friends.

Youth and Parent Services - phone 8443 3802
Emergency accommodation for young people who are homeless or at risk of becoming homeless.

CAPS - Child Abuse Prevention Services - phone 1800 688 009
Supportive, non-judgemental counselling for parents and carers who are afraid of hurting a child.

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Crisis counselling

Birthline - phone 8363 1444
Counselling for women and girls distressed by an unplanned pregnancy, their partners or families.

Pregnancy Advisory Centre - phone 8347 4955 - country callers phone 1800 672 966
An unplanned pregnancy can be a distressing and confusing experience. The Centre is here to support you.

Crisis Care Unit - phone 13 16 11
Counselling and practical help for individuals and families in any type of crisis. Available 4PM–9AM Monday to Friday and 24 hours on Saturday, Sunday and public holidays.

Lifeline - phone 13 11 14
Lifeline's online crisis chat - 8pm to midnight seven days a week

Counselling for people with any type of crisis.

Living Hope - phone 8277 4033
Counselling for people with any type of crisis. Filipino, Greek and Italian interpreters can be arranged.

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Families

CAPS - Child Abuse Prevention Services - phone 1800 688 009
Supportive, non-judgemental counselling for parents and carers who are afraid of hurting a child.

Domestic Violence Helpline - phone 1800 800 098
Counselling for victims of domestic violence and their concerned friends. Counselling for people who commit domestic violence.

Gambling Helpline - phone 1800 060 757
Counselling, information and referral for people who are concerned about their own, or another person’s gambling.

Child Abuse Report Line - phone 13 14 78
Reporting of suspected child abuse.

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Multicultural services

Migrant Women’s Support and Accommodation Service - phone 8346 9417 - for after hours, phone Crisis Care on 13 16 11
Support and emergency accommodation for migrant women and children who are victims of domestic violence. Service available 8.30 am - 5.30 pm Monday-Friday.

TIS - Translating and Interpreting Service - phone 13 1450
24 hour interpreting service.

Protection and safety

Police Assistance - phone 131 444
Non emergency calls for police attendance.

Victim Support Service - phone 8231 5626 - country callers phone 1800 182 368
Counselling and information for people who have been a victim of crime. 9AM–5PM Monday–Friday.

Yarrow Place Rape and Sexual Assault Service - phone 8226 8787 - country callers phone 1800 817 421
Emergency medical and counselling services for people who have been raped or sexually assaulted. Yarrow Place can help you report assault to the police, but you do not have to involve the police.

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